"No no no, I'm going to leave them alone and not actually witness them dying, I'm just gonna assume it all went to plan. What?"

~~ Mike Myers as Dr. Evil in Austin Powers: International Man of Mystery

Well faithful readers...it's month 6 in my battle with Bell.  What? You don't know the back story? Well it's quite simple...
Step 1:  Call to change the billing ownership and address
Step 2:  Go through at least 3 representatives who can't find the number or the account, then finally find one who can access the information and who assures me that it's changed
Step 3: Wait one month for the bill to be sent to the old location
Step 4:  Repeat step 1-3

Today's call was a 48 minute episode where I got confidential corporate mobile information and a direct 1-800 number to customer service.  I was pretty impressed.  Too bad it was all wrong and the nice lady had to transfer me back to regular old Bell.

After yet again being assured that the information was changed I started asking how they could guarantee it...what are the prompt options so I can get right back to this department as I've been assured its the right one and can they please make a note of the date and time I called as this is the 6 month in a row I'm going through this and I'm sure it's not going to work.
Kim put me on hold. Then came back and told me her computer was giving her problems and she'll call me back before 4pm.
This sounded extremely familiar.  In fact....so did Kim.  I'm pretty sure she's the fed up woman I called exactly 1 month and two days ago for the same thing. I think she recognized me...and panicked.
She's supposed to call me before 4 pm.  I think I'll hold my breath in anticipation!
 
"Hello, hello, baby you called I can't hear a thing..."  Stop wearing you're phone as a hat you moron!!!!

Acutal BELL customer service representative